Campbell Organizational Survey (COS7)

The Campbell Organizational Survey (COS7) measures different dimensions of employee attitudes toward their work environment. This self-report instrument was developed to find sources of satisfaction or dissatisfaction in the workplace, diagnosing problems in work teams, and patterns of workplace attitude over time.

Participants are asked to reposed to 44-items with a 6-point scale. COS7 includes 15 subscales surrounding job satisfaction, leadership, and organizational behavior. In order to score the test, a computer is used. Approximately 15-20 minutes is required for completion.

Author

David Campbell, 1988-1990

Reliability and Validity

Campbell’s test manual asserted that the scales for COS are internally reliable (no coefficient reported), done watching correlations between the 13 subscales. Over a 6-week time period, the test-retest correlation was 0.83. The manual doesn’t provide any valid evidence with other measures of attitude or anything that is criteria-related; however, the test does follow common trends in the workplace. For example, a worker that is at a top position and earning good money was satisfied, while the lower employee is stressed about job security and less satisfied.